Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to RGB Room Lighting ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sanukinvest.com and purchase our RGB lighting products.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.

2. Company Information

3. Information We Collect

3.1 Personal Information

We may collect the following personal information that you voluntarily provide to us:

• Name and contact information (email address, phone number, postal address)
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)
• Order history and purchase details
• Account credentials (username and encrypted password)
• Communication preferences
• Information provided in contact forms, surveys, or customer support inquiries

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and geolocation data
• Browser type and version
• Operating system
• Device identifiers
• Pages viewed and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns

3.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)
• Preference Cookies: Remember your settings and preferences

4. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your purchases, including order confirmations and shipping updates
• Providing customer support and responding to inquiries
• Improving our website, products, and services
• Personalizing your shopping experience
• Sending promotional emails and marketing communications (with your consent)
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Analyzing website usage and performance through Google Analytics and Facebook Pixel

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract Performance: Processing necessary to fulfill our contract with you (order processing and delivery)
• Consent: When you provide explicit consent for marketing communications or cookie usage
• Legitimate Interests: For fraud prevention, website improvement, and business operations
• Legal Obligation: When required by law (tax records, consumer protection regulations)

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

6.1 Service Providers

• Payment processors for secure transaction processing
• Shipping carriers for order fulfillment
• Email service providers for communication
• Cloud hosting services for data storage
• Analytics providers (Google Analytics, Facebook)

6.2 Legal Requirements

We may disclose your information when required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety, and that of our users
• Investigate fraud or security issues

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

7. Data Security

We implement robust security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Order information: 7 years (for tax and accounting purposes)
• Marketing data: Until you unsubscribe or request deletion
• Account information: Until you request account deletion
• Analytics data: 26 months (Google Analytics default)

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications
• Right to Lodge a Complaint: File a complaint with your data protection authority

To exercise these rights, contact us at info@sanukinvest.com

10. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at info@sanukinvest.com
• Updating your preferences in your account settings

11. Third-Party Links

Our website may contain links to third-party websites (social media, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

13. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United Kingdom and United States. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Adequacy decisions by relevant authorities

14. Cookie Management

You can control and manage cookies through your browser settings:

• Block all cookies
• Allow only first-party cookies
• Delete cookies after each session
• Accept cookies from specific websites

Please note that blocking cookies may affect website functionality and your user experience.

15. Google Analytics and Facebook Pixel

We use Google Analytics to analyze website traffic and Facebook Pixel for advertising purposes. These services collect:

• Anonymous usage statistics
• Demographic information
• Behavioral patterns

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For Facebook, adjust your ad preferences in your Facebook settings.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification for material changes
• Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

18. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at info@sanukinvest.com

19. Supervisory Authority

If you are located in the UK or EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority:

UK: Information Commissioner's Office (ICO) - www.ico.org.uk

This Privacy Policy is effective as of January 2025 and applies to all information collected by RGB Room Lighting.